ioTRAN Announces Immediate Availability of “AI Assistant” - Artificial Intelligence Telephony Interface

An Entirely New Approach for Subscribers to Interact with Telephony Systems Using Natural Language Commands - Powered by OpenAI

Colorado Springs, CO August 1, 2025

ioTRAN Corporation, a developer of innovative carrier-class UCaaS and premise-based telephony platforms announces AI Assistant for general release. AI Assistant, a natural language user interface, allows users of ioTRAN powered telephone systems to interact in a radically new way - utilizing natural speech instructions or a chatbot via its ioCONNECT suite of mobile and desktop client applications.

"Gone are the days where users have to remember complicated star codes or login into portals to manage a telephone account. With AI Assistant - users simply use natural language to instruct AI Assistant to manage account settings" said Salvatore Costantino, CEO of ioTRAN.

In addition to providing full account control for users, AI Assistant has been specifically developed to also act as a personal assistant or departmental knowledgebase. In this capacity, AI Assistant can be extended to provide contextual responses to most any query.

"Through ioTRAN’s innovative design and seamless integration, the full power of OpenAI interaction is made available through a variety of ioTRAN interfaces. Whether it is the ioCONNECT UC chat client or the ioCONNECT telephone client for desktop or mobile, the same level of control and access to information is possible. Users can type or speak naturally to interact with the newly developed intelligence layer" said Michael Banschbach, Marketing Director of ioTRAN.

AI Assistant is available immediately for general release and is fully supported via the ioCONNECT UC clients for mobile or desktop.

To learn more about ioTRAN's OpenAI powered AI Assistant , please visit https://www.iotran.com/solutions/ai-solutions.

About ioTRAN

ioTRAN is dedicated to being a leader in the Unified Communications platform industry, with a mission to empower companies and organizations to reach their goals through technology. Its extensive experience in class 5 Softswitch and Unified Communications platform development allows ioTRAN to work with a diverse range of clients, including service providers, carriers, CLECs, iLECs, and enterprises. ioTRAN offers a comprehensive suite of telecommunications solutions, delivered via its ioSaaS cloud-based offering and on-premise installations. Through its commitment to excellence, ioTRAN can help organizations improve their operations and achieve success in the telecommunications industry.

ioTRAN Corporation and Talking Platforms Announce Agreement to Merge

Combination of Innovative UCaaS Solutions Provider and Award-Winning White Label Telephony Service Provider Delivers a Robust, Affordable and Complete Communications Offering
for any Business in North America

Colorado Springs, CO - September 25, 2023 - ioTRAN Corporation, a developer of innovative carrier-class UCaaS solutions, and Talking Platforms, a service provider of award-winning white label telephony, today announced that they have entered into a joint consolidation agreement.

Both parties have entered into the agreement to leverage synergies in their businesses and enhance the value that each organization can bring to respective customers. The merger announced today enables ioTRAN and Talking Platforms to better align their service offerings and address opportunities through a consolidated structure.

As part of the agreement, ioTRAN will leverage the Talking Platforms North American network footprint to deploy its cloud based UCaaS solutions. Leveraging the network assets of Talking Platforms allows ioTRAN to deliver its ioSaaS offerings from multiple data centers, bringing services closer to its clients and end users.

“The combination of ioTRAN’s ioSaaS cloud-based telecom solutions and Talking Platforms’ award-winning white-label UCaaS reseller services offers a robust, affordable and complete communications offering for MSPs, ISPs, cable TV operators and traditional interconnects,” said Salvatore Costantino, CEO of ioTRAN. “The merger we’ve announced today makes it easier for customers to get everything they need from a single provider.”

Talking Platforms will continue operating under its current trade name, and it will continue serving the white label telephony market while its operational structure transitions to the ioTRAN brand over a conversion period. As part of the agreement, Talking Platforms’ offerings will now be powered by ioPLATFORM, the ioTRAN UCaaS solution.

About ioTRAN
ioTRAN is dedicated to being a leader in the Unified Communications platform industry, with a mission to empower companies and organizations to reach their goals through technology. Its extensive experience in class 5 Softswitch and Unified Communications platform development allows ioTRAN to work with a diverse range of clients, including service providers, carriers, CLECs, iLECs, and enterprises. ioTRAN offers a comprehensive suite of telecommunications solutions, delivered via its ioSaaS cloud- based offering and on-premise installations. Through its commitment to excellence, ioTRAN is able to help organizations improve their operations and achieve success in the telecommunications industry.

About Talking Platforms
Talking Platforms provides award winning white-label UCaaS reseller services. It was established to meet the increasing need for IP telephony, particularly for cloud-based Hosted PBX and UCaaS reseller solutions. The offering is built on the ioPLATFORM cloud-based, private-label UCaaS Softswitch model. Talking Platforms provides its UCaaS platform services exclusively to reseller partners and service providers in North America.

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ioTRAN announces the addition of Cisco series 6000, 7000, and 8000 IP Phones to its advanced provisioning system. Available for immediate use.

ioTRAN development released the exciting new ioCONNECT-UC mobile and desktop apps today.  These advanced mobile and desktop apps are the first of several releases with ever-increasing functionality. This first release will support a Dialer, 1 to 1 Video, full-featured Video Conferencing, Recording, and ioCONNECT management. ioCONNECT-UC will also support Chat, SMS, CRM, and Call Center functionality in future releases.

ioTRAN development released a full-featured Fax solution for the 7th-generation Softswitch platform called ioFAX. This feature is also available on the new ioCONNECT mobile applications for Android and iOS. This Fax solution includes:

• Inbound Faxes via E-mail PDF Attachment
• Outbound Faxes via Unified Management Web Portal Interface and mobile app
• Email to Fax
• Fax to Email
• Email Notifications
• Management, Redistribution, and Archival of Sent and Received Faxes
• Search and Filters
• White/Private Label Branding
• Fax Cover Design and Templates
• T.38 Communications
• Page Limits
• CSID Control
• Caller ID Control
• User Account Codes
• Diagnostics

The ioPLATFORM supports traditional physical fax machines. This can be achieved by direct T.38 communications, analog to SIP converter (ATA), or media gateway. In addition, ioFAX can support inbound faxes while outbound faxes are sent through a physical fax machine. In either scenario, there is tight integration with the ioPLATFORM billing, accounting, and taxation engine.