PBX Features and Functionality
Cloud and Premise
ioPLATFORM Cloud Communications Platform
The ioPLATFORM is a powerful carrier-grade Cloud Communications Platform for class 5 Softswitch replacement with an incredible amount of PBX features and functionality for next-generation networks with Unified Communications. It provides the foundation for all the features of a complete class 5 Softswitch by utilizing tight integration of PBX, SIP Trunks, Residential, Fax, Billing, Taxation, Payment Gateway, and Carriers.
Below you will find many of the PBX features and functionality. We give our customers the power to choose what features are important to their business and customers. In the future, you can always add additional ioMODULES to obtain the features you need. It's a simple license key purchase and you're ready to go.
Cloud or Premise PBX Features and Functionality
| Features | Professional | Advanced |
|---|---|---|
| Mobile & Desktop Applications | done | done |
| Unified Web Portal Access | done | done |
| Unified Web Portal Partner Administration | done | done |
| Unified Web Portal Company Administration | done | done |
| Unified Web Portal End-User Administration | done | done |
| Unified Web Portal Company Administration and End-User Toggle Switch | done | done |
| Ring Groups | done | done |
| Ring Group Stages | done | done |
| Ring Group Stage Timers | done | done |
| Ring Group Confirm Number | done | done |
| Ring Group Scheduling | done | done |
| Ring Group Login/Logout | done | done |
| Ring Group BLF Pickup | done | done |
| Ring Group Custom Ring | done | done |
| Ring Group Name Display | done | done |
| Ring Group Time Zone | done | done |
| Ring Group Scheduling | done | done |
| Audio Conference Rooms | done | done |
| Audio Conference Rooms Copy | done | done |
| Audio Conference Rooms Pins | done | done |
| Audio Conference Rooms Announce | done | done |
| Video Conferencing | done | done |
| Video 1 to 1 | done | done |
| Video Chat | done | done |
| Video Voice | done | done |
| Video Screen Sharing | done | done |
| Video Company Meeting Rooms | done | done |
| Video Personal Meeting Rooms | done | done |
| Video Encryption and Password Protection | done | done |
| Video Speaker and Gallery Views | done | done |
| Paging Rooms | done | done |
| Paging Rooms Copy | done | done |
| Paging Room Pin | done | done |
| Paging Room Authorization | done | done |
| Auto Attendants (AA) | done | done |
| Auto Attendant Time Zone | done | done |
| Auto Attendant Loop Control | done | done |
| Auto Attendant Transfer Options | done | done |
| Auto Attendant Confirm Number | done | done |
| Auto Attendant Scheduling | done | done |
| Auto Attendant MOH Selection | done | done |
| Auto Attendant Loop Controls | done | done |
| Auto Attendant Employee Directory | done | done |
| Auto Attendant Timeout & Redirection | done | done |
| Auto Attendant Caller ID Redirection | done | done |
| Auto Attendant Blocked Extensions | done | done |
| Auto Attendant Announcement Upload | done | done |
| SIP Trunking | done | done |
| Residential Service | done | done |
| Single Line | done | done |
| Carrier Control | done | done |
| Carrier ASR Reports | done | done |
| Carrier ACL | done | done |
| Carrier Priority | done | done |
| Carrier LCR | done | done |
| Carrier Gateway Groups | done | done |
| Toll Fraud Control | done | done |
| Toll Fraud Control - Advanced | X | done |
| DID Management | done | done |
| DID Ordering & Management | done | done |
| DID Inbound Mapping | done | done |
| DID Outbound Mapping | done | done |
| DID Caller ID Mapping | done | done |
| DID Emergency Number Mapping | done | done |
| API Access Control List | done | done |
| Voicemail | done | done |
| Voicemail Pin Number | done | done |
| Voicemail Quota and Timeouts | done | done |
| Voicemail Time Zones | done | done |
| Voicemail Escape | done | done |
| Voicemail Escape External # | done | done |
| Voicemail to Email | done | done |
| Voicemail Direct Transfer | done | done |
| Voicemail Mobile Push | done | done |
| Voicemail Parked Call Reminder | done | done |
| ioFax | done | done |
| Fax to Email | done | done |
| Email to Fax | done | done |
| Fax Storage and Retrieval | done | done |
| Shared Voicemail | done | done |
| Shared Voicemail Copy | done | done |
| Shared Voicemail to Multiple Email | done | done |
| Shared Voicemail Direct DID | done | done |
| Find Me/Follow Me | done | done |
| Follow Me | done | done |
| Find Me | done | done |
| Call Forward - All Calls - External Number | done | done |
| Call Forward - All Calls - Extension | done | done |
| Call Forward - All Calls - Find Me | done | done |
| Call Forward - On Busy | done | done |
| Call Forward - No Answer | done | done |
| Call Forward - Lost Registration | done | done |
| Call Transfer | done | done |
| Call Pull from Phone to Smartphone | done | done |
| Call Pull from Smartphone to Phone | done | done |
| Call Push from Smartphone to Extension, Speed Dial, or External Number | done | done |
| Call Forward - Dual Ring | done | done |
| Call Hold | done | done |
| Call Return | done | done |
| Call Waiting | done | done |
| Call Peel Off | done | done |
| Call Park | done | done |
| Call Park Reminder | done | done |
| Call Park - Shared Line Appearance | done | done |
| Call Screening | done | done |
| Caller ID Change Manual | done | done |
| Caller ID Change Automated | done | done |
| Caller ID Block | done | done |
| PIN # Based Calls | done | done |
| PIN # Required Calls | done | done |
| Caller Anonymous Block | done | done |
| Block All Calls | done | done |
| Block All Calls - Company Level | done | done |
| Block Calls - Dial Codes | done | done |
| Extension Calls | done | done |
| Dialing Prefix - Programmable | done | done |
| Dialing - Local and Country | done | done |
| Daylight Savings | done | done |
| CODEC Management | done | done |
| Call Stats & Graphs | done | done |
| Do Not Disturb (DND) | done | done |
| Dual Ring | done | done |
| Virtual Switchboard | done | done |
| Virtual Extension | done | done |
| Barge In Call | done | done |
| Listen in Call | done | done |
| Teach in Call | done | done |
| PSTN/Mobile Call | done | done |
| Shared Call Appearance | done | done |
| Routing Scheduler | done | done |
| Routing Scheduler Copy | done | done |
| Extension Monitor (BLF) | done | done |
| MessageCall | done | done |
| Wireless Phone | done | done |
| DECT Phone | done | done |
| Analog Telephone Adapter | done | done |
| Call Recording | done | done |
| Call Recording Start/Stop | done | done |
| Call Probe | done | done |
| Inbound DID Mapping | done | done |
| Caller ID Mapping | done | done |
| 911 CLI Mappng | done | done |
| Music on Hold (MOH) | done | done |
| MOH Upload | done | done |
| MOH Per Company | done | done |
| MOH Per Auto Attendant | done | done |
| MOH Per Extension | done | done |
| Programmable System Codes | done | done |
| Phone Provisioning | done | done |
| Bulk Template Phone Provisioning | done | done |
| Phone Provisioning Firmware | done | done |
| Phone Provisioning Dial Plan | done | done |
| Phone Provisioning Logs | done | done |
| Phone Provisioning Reporting | done | done |
| Phone Provisioning Bulk Operations | done | done |
| Address Book White List | done | done |
| Live Call Display | done | done |
| Registration Reporting & Listing | done | done |
| Registration - Live Listings | done | done |
| Registration - Lost Registration History | done | done |
| Address Book White List | done | done |
| Extension Address Books | done | done |
| Call Detail Records (CDRs) | done | done |
| CDR Reporting | done | done |
| CDR Export | done | done |
| CDR Stats & Graphs | done | done |
| Product Ordering | done | done |
| Product Bulk Ordering | done | done |
| Product Upgrade/Downgrade | done | done |
| Product Account Copy | done | done |
| Product Status & Tracking | done | done |
| Packaged Minutes | done | done |
| Domain Package Minutes | done | done |
| Extension Package Minutes | done | done |
| Call Credit Limits | done | done |
| Call Allowance | done | done |
| Accounting | done | done |
| Taxation | done | done |
| Taxation Overrides | done | done |
| Company Customer Notes | done | done |
| Features | Professional | Professional Plus |