ioPLATFORM Features

Cloud and On-Premise

ioPLATFORM


The ioPLATFORM is an On-premise or SaaS Cloud Communications Platform with class 5 Softswitch capabilities and unified communications that support next-generation networks.  It forms the basis for all the functionalities of a complete Cloud Communications Platform by incorporating our entire suite of application modules, known as ioMODULES. These modules provide fundamental and advanced feature sets that enable carriers, CLECs, iLECS, broadband providers, and service providers to replace a legacy Class 5 Softswitch, POTs, or offer profitable hosted services for various markets, including retail, wholesale, private, white label, and consumers. Available in either SaaS or On-premise solutions.

We have organized the core features into primary categories below. Our clients can select the features most relevant to their business and customers. Additionally, you can purchase a license key to quickly add more ioMODULESin the future to get the features you require.

ioPLATFORM has all the PBX features and functionality you need for a modern cloud-based communication platform with UCaaS. Designed to go beyond Class 5 Softswitch functionality, ioPLATFORM allows any communications product sets to be added to take advantage of its core capabilities.

 
ioPLATFORM Features

Operator and Administrative Features

  • Unified Central Management
  • Web Portal Interface (unified)
  • Multi-Language Support
  • Customer Portal Interface (unified)
  • Operator Permission Control
  • Operator Permission Groups
  • User and Admin Permission Control
  • User and Admin Permission Groups
  • Web Portal Customization
  • Portal Styling and Branding
  • Landing Page Customization
  • Customer Management
  • Reseller Management
  • Profit Centers (Products/Pricing)
  • Billing and Accounting Management
  • Taxation System Management
  • Payment Gateway Management
  • Branding Centers
  • Private Label Management
  • Sales Agent Management
  • Product Centers
  • Generic Product Centers
  • Global System Management
  • High Availability Management
  • Proxy & Redirect Management
  • DDoS/DoS System Management
  • Media Firewall Management
  • Toll Fraud Management
  • Secure Encryption Management
  • Country System Management
  • Currency System Management
  • System Workflow Management
  • System Alert Management
  • SNMP Alert Management
  • Email Alert Management
  • Application Server Management
  • Database Cluster Management
  • Network Routing Management
  • HTTP Load Management
  • Carrier SBC Management
  • Switch Cluster Management
  • Account and User Trace
  • Carrier Application Management
  • Carrier Prefix Management
  • Carrier Prefix Import
  • Carrier NPA Management
  • Carrier NPA Import
  • Carrier Country Code Management
  • Rate Card Management
  • Time Band Management
  • Service Provider Management
  • Gateway Group Management
  • Gateway Mapping Management
  • Provisioning Server Management
  • DID System Management
  • DID Reseller Management
  • DID Status Management
  • DID Search Engine
  • Domain System Management
  • Fax System Management
  • Call Recording Management
  • Inbound CNAM Management
  • Outbound CNAM Management
  • 911 Registration Management
  • Listing Service Management
  • Email Template Management
  • Reseller Company Statistics
  • Reseller Profit Reporting
  • Reseller Summary Reporting
  • Sales Agent Reporting
  • CDR Management and Reporting

Billing, Accounting, Taxation, and Payment Features

  • Fully Integrated
  • Prorated Billing
  • 3rd Party Compatible
  • Advanced API
  • Retail Billing
  • Retail Accounting
  • Retail Invoicing
  • Wholesale Billing
  • Wholesale Accounting
  • Wholesale Invoicing
  • Reseller Billing
  • Reseller Accounting
  • Reseller Invoicing
  • Automatic Invoicing
  • Manual Invoicing
  • Invoice XML and PDF Export
  • Payment Allocations
  • Customer Statements
  • Manual Taxation
  • Automatic Taxation
  • SureTax™ Integration
  • Tax Groups
  • Tax Codes
  • Taxation Overrides
  • Taxation Calculator
  • Payment Gateway
  • Manual Payments
  • Nominal Accounts
  • Payment Types
  • Invoice Terms
  • Invoice to Email (PDF)
  • Invoice Logo
  • Invoice Remit To
  • Invoice Footer Notes
  • Invoice Summary
  • White Label Invoicing
  • Miscellaneous Charges
  • Credit Charges
  • Debit Charges
  • Billing Workflow
  • Transaction Tracking
  • Payment reminder
  • Unallocated Funds Assignment
  • Global Settings
  • Regional Overrides
  • Company Overrides
  • Rate Cards
  • Retail Rate Decimal Precision
  • Retail Rate Round Up/Down
  • Currency Converter
  • Currency Converter Dates
  • Profit reporting
  • Summary reports
  • Nominal Account Reporting

ioPLATFORM has all the PBX features and functionality you need for a modern cloud-based communication platform with UCaaS.

Security and Protection Features

  • Secure Portal
  • 3 Part Credentials
  • Security Phrase
  • HTTPS/SSL
  • Portal URL Timeout
  • Form Field Alias
  • Submit Form Delay
  • URL Encryption
  • Data Encryption
  • High Availability
  • Disaster Recovery
  • Data Center Encryption
  • Stateful Calls
  • Application Containers
  • BGP Failover Support
  • Configuration Rollbacks
  • ioTRAN SaaS Migration
  • Integrated DDoS/DoS Protection
  • Integrated Media Firewall
  • IP Authentication
  • SIPS/SRTP
  • Integrated Toll Fraud Protection
  • Unique URL Provisioning
  • Provisioning Timeouts
  • Selectable Password Delivery
  • Pin Code Access - Inbound/outbound

ioPLATFORM has all the PBX features and functionality you need for a modern cloud-based communication platform with UCaaS.

Hosted Residential Consumer Features

  • Voicemail (Visual/Email)
  • Voicemail PIN
  • Voicemail to Email
  • Voicemail Missed Calls
  • 3 Way Calling
  • Dual Ring/Find Me
  • Call Return
  • Call Forwarding (all, busy, no answer)
  • Call Forwarding - Lost Registration
  • Call Hold
  • Virtual Extensions
  • Call Recording (additional module)
  • Outbound CLI Mapping
  • 911 CLI Mapping
  • Timezone Assignments
  • Registration Detection/Information
  • Phone Provisioning (additional module)
  • Dial Map Control
  • Extension Address Book
  • CDR Records
  • Export CDR Records
  • View Rate Cards
  • Packaged Minute assignments
  • Online/Web Administration
  • System Alerts and Warnings
  • One Click Product Upgrade
  • Trusted IP Authentication

ioPLATFORM has all the PBX features and functionality you need for a modern cloud-based communication platform with UCaaS.

Hosted SIP Trunking Features

  • Registered SIP Trunks
  • IP Authenticated SIP Trunks
  • Call Path Control
  • DID mapping
  • Caller ID Mapping
  • 911 Registration Mapping
  • Registration Detection/Information
  • Auto Domain Generation
  • Manual ID Generation
  • Forced Forwarding
  • Lost Registration Forwarding
  • Forward on Busy trunk
  • Trusted IP Address
  • Caller ID Passthrough
  • Wholesale Trunking
  • Endpoint Weighting
  • Port Declaration
  • Caller ID header Control
  • Media Proxy/Bypass
  • One Click Trunk Upgrade
  • Trunk Recording

ioPLATFORM has all the PBX features and functionality you need for a modern cloud-based communication platform with UCaaS.

Hosted PBX Features

  • Extension Calling
  • Ring/Hunt Groups
  • Conference Rooms
  • Paging Rooms/Intercom
  • Auto Attendants/IVR
  • Dial by Name Directory
  • IVR Nodes
  • Voicemail (Visual/Email)
  • Voicemail Escape
  • Voicemail PIN
  • Voicemail to Email
  • Voicemail Missed Calls
  • Voicemail Vacation Access
  • Shared Mailboxes
  • 3 Way Calling
  • Dual Ring/Find Me
  • Synch Ring - Hunt/ACD
  • Call Access Dial/Receive - Pin Code
  • Call Dial/Receive - Pin Code Access
  • Call Return
  • Call Forwarding (all, busy, no answer)
  • Call Forwarding - Lost Registration
  • Call Transfer
  • Call Hold
  • Call Barge/Listen/Teach
  • Call Park/Call Park SLA
  • Confirm Number - Proceeed
  • Virtual Switch Board (Auto Attendant)
  • Virtual Extensions
  • Multi-Phone Single Extension
  • PSTN / Mobile Calls
  • Shared Call Appearance (via phone/BLF)
  • Busy Lamp Fields (via phone and ioCONNECT-UC/BLF)
  • Service Flags & Timers
  • Call Recording (additional module)
  • Outbound CLI Mapping
  • 911 CLI Mapping
  • Programmable System Codes
  • Phone Express Codes
  • Timezone Assignments
  • Registration Detection/Information
  • Phone Provisioning (additional module)
  • Dial Map Control
  • Domain/Extension Address Books
  • CDR Records
  • Export CDR Records
  • View Rate Cards
  • Packaged Minute assignments
  • Online/Web Administration
  • System Alerts and Warnings
  • One Click Extension Upgrade
  • Domain Global Settings
  • Trusted IP Authentication

ioPLATFORM has all the PBX features and functionality you need for a modern cloud-based communication platform with UCaaS.

Auto Provisioning Features

  • Global Settings
  • Regional Override
  • Extension Override
  • Provisioning Groups
  • Manufacturer Groups
  • User Access Control
  • Reseller Handover
  • Bulk Operations
  • Template Creation
  • Polycom Templates
  • Yealink Templates
  • Cisco Templates
  • Grandstream Templates
  • Side Attendant Templates
  • Other Manufacturers Support
  • Hide Template
  • Configuration Files
  • Phone Pictures
  • Unique Provisioning URL
  • Provisioning Server Timeout
  • Advanced Provisioning Log
  • Advanced Provisioning Reporting
  • Firmware Delivery
  • Select Password Delivery
  • NTP Server Selection
  • Address Book Delivery
  • Automated Resync
  • Trusted IP
  • Auto Answer Option
  • Dial Plan String
  • Selectable Time Zone

ioPLATFORM has all the PBX features and functionality you need for a modern cloud-based communication platform with UCaaS.

No matter which option you choose, the ioSaaS or licensed ioPLATFORM class 5 Softswitch and cloud communications platform is the optimal choice for carriers, service providers, and large enterprise organizations. The ioPLATFORM represents the future of communication by addressing both legacy and emerging trends with a unifying goal. Our aim is to transform the market with a top-tier class 5 modular Softswitch that can be accessed by any reputable carrier or service provider. Don't hesitate to be part of the future, contact ioTRAN or our distributor partners today to get started. It's time to make the switch.