ioSaaS-MSP - The most incredible Hosted PBX and UCaaS Cloud Communications Platform on the market


ioSaaS pbx products - ioTRAN 

ioTRAN is leading the market in Business Cloud Communications Platforms, offering powerful solutions tailored for Managed Service Providers (MSPs) and Cloud Service Providers (CSPs). Our service, ioSaaS-MSP, empowers users to manage and deliver Cloud Communications products and services to all their customers through a single unified management interface. This service operates on our flagship ioPLATFORM Cloud Communications Platform, providing a true Class 5 Softswitch replacement and private label UCaaS communications features for next-generation networks. You have full control over the choice of inbound and outbound carriers or SIP trunk providers. We maintain all hardware, software, and high availability in our carrier-grade data centers. It's the most affordable option to have feature-rich Class 5 Softswitch functionality, UCaaS, and the choice of high availability and disaster recovery options.

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With over 15 years of development, the ioPLATFORM utilized in ioSaaS-MSP was originally designed and built from the ground up by our engineering team for the emerging white-label hosted VoIP market. The original product is still in service today and is an ultra-stable class 5 Softswitch application. ioTRAN is retrofitting all of the stability and knowledge of that original product and porting to a state-of-the-art foundation for new capabilities, unlimited scalability, and advanced carrier-grade high availability.

 

The ioPLATFORM cloud communications platform supports class 5 Softswitch functionality for retail, wholesale SIP trunking, and private label markets through an advanced four-level partitioned structure. This structure provides control and access for operators, resellers, customer administrators, and users. Additionally, tightly integrated billing, accounting, and taxation pass through each level for retail or wholesale billing applications, including private label-hosted VoIP services. This advanced integration allows operators to simultaneously offer direct retail services and private labels to wholesale resellers on the same platform.

 

ioSaaS-MSP - The most incredible Hosted PBX and UCaaS Cloud Communications Platform on the market

Platform Features

 

FeaturesioSaaS
Professional
ioSaaS
Advanced
Hosted PBX
Residential
SIP Trunks (legacy devices)OptionalOptional
UsersUnlimitedUnlimited
CompaniesUnlimitedUnlimited
CustomersUnlimitedUnlimited
AdministratorsUnlimitedUnlimited
PBX ServicesUnlimitedUnlimited
Ring Groups
IVRs
Conference Bridges
Shared Voice Mailboxes
ioFax
Call Recording
Paging/Intercom
Call Parks
Routing Schedules
Voicemail
Find Me/Follow Me
Phone Provisioning
Phone Provisioning Bulk Operations
System Codes
Express Codes
PIN Codes
Address Books
White Lists
Black Lists
Spam Lists
See a full list of features!See a full list of features!
DIDsUnlimitedUnlimited
DID Products
DID Toll-Free Products
DID e911 Products
DID Fax Products
DID CNAME Inbound
DID CNAME Outbound
DID ManagementUnlimitedUnlimited
Inventory Management
Customer Order Tracking
Configuration Tracking
Outbound Caller ID Mapping
e911 Address Mapping
Inbound CNAM Services
DID Mapped To Links
SIP AccountsUnlimitedUnlimited
Residential Accounts
Residential Virtual Accounts
Residential Fax Accounts
PBX Domains
PBX Accounts
PBX Virtual Accounts
PBX Fax Accounts
Bulk Order Products
Upgrade Products
Downgrade Products
CarriersUnlimitedUnlimited
Bring Your Carrier(s)
Use Our Carriers(s)
Minutes
Rate Cards
Time Based Rate Cards
Access Control Lists
Priority Order
Least Cost Routing (LCR)
Carrier Gateway Groups
Packaged Minutes Plans
Pooled Minutes Plans
IP Authenticated Support
SIP Registration Support
ASR Alerts & Reporting
Product ConfigurationUnlimitedUnlimited
Product Groups
Billing/Product/Price Lines
Generic Product Lines
Setup Fee With Products
Brands
Credit Card Transactions
Choose Billing Cycles
One Off Billing Cycles
Customer Product Billing Upgrades
SureTax Tax Engine
Tax/Configuration Lines
Authorize.net Transactions
Automated Billing
Invoice Terms
Email Invoices
Payment Reminder Emails
Auto Charge credit Cards
Invoices 
Invoices in Web/PDF/Email
Miscellaneous Changes
Auto Charge Billing
Payments
Payment Allocation
Debit/Credit Payments
Nominal Accounts
Statements
Email Statements
Tax Calculations
Tax Reports
Accounting Reports
Profit Reports
Summary Reports
Nominal Account Reports
Exports (CSV/EXCEL)
WorkFlowUnlimitedUnlimited
Product Ordering Tracking
Product Upgrade Tracking
Product Delete Tracking
Email Alerts in Tracking
Alerts & ReportingUnlimitedUnlimited
Email Alerts
Email Configuration Alerts
ASR Alerts and Reporting
Call Detail Graphs
BrandingUnlimitedUnlimited
Portal Customer Logo
Emails
Invoices
Mobile App - (IOS & Android)
Domain NamesUnlimitedUnlimited
White Label 
Web AccessUnlimitedUnlimited
White Label
Mobile AppsUnlimitedUnlimited
Standard ioCONNECT Apps
ioCONNECT-UC App
Private Label Apps & App Store
Desktop (Windows & Mac)
Accounts per ioCONNECT App
IOS
Android
Web App Portal (End User)
PBX
SIP Trunks
Residential
ioFax
MessageCall
Video (1 to 1)
Video Conferencing
Dialer
Chat
Text/SMSComing 2024!Coming 2024!
CRM IntegrationComing 2024!Coming 2024!
Call CenterComing 2024!Coming 2024!
Dedicated IP Address-Yes
Security & Protection
DDoS protection
Toll-fraud protection
Toll-fraud protection - Advanced
Trusted IPs
Portal Triple Authentication
End User Mobile Security
Integrated SIP Firewall
Call limit per account
Call cost limit per account
Credit limit per account
International Call Block
Data Centers (USA)
East Coast
West Coast
Join Now!Join Now!

 

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Do you love ioSaaS-MSP but prefer not to manage the carriers?
Check out Talking Platforms ioSaaS-PLUS

ioSaaS Core Features

Hosted VoIP and Unified Communications

The ioPLATFORM is a powerful, comprehensive Cloud Communications Platform that includes hosted PBX, SIP Trunking, Fax, SMS, Chat, Video Conferencing, Call Center, Residential, and UC applications. It is a robust platform that enables businesses and consumers to scale their VoIP communications services without any degradation in performance. With ioPLATFORM, you have complete control over the maintenance of the platform, including upgrades, data centers, security, and hardware or you can choose our SaaS option. Our platform also provides robust security features, such as Toll-Fraud, DDoS, and Media firewalling, through the proper ioMODULES.

Whether you're a Telco, CLEC, iLEC, CSP, or an enterprise, we understand that selecting the right Communications Platform for your core business is critical. That's why we designed and developed ioPLATFORM with carrier-grade reliability and security in mind.

Integrated billing, accounting, payment gateway, and taxation

At the heart of the ioSaaS system lies an all-in-one solution that integrates billing, accounting, payment gateway, and taxation through a centrally managed web portal. This eliminates the need for external solutions that can increase management complexity with multiple interfaces and methodologies. However, if you prefer to continue using your existing external solutions or accounting systems, ioSaaS provides several options to use only portions of these systems or none at all.

With ioSaaS, you can send invoices via email that include all related taxes and fees, process payments, move invoices from open to paid, and process payment allocations. Customer statements, profit and loss reports, and invoice product summary reports are also provided. The core billing and accounting system is pro-rated, which means that providing customers with professional pro-rated invoices is standard.

The integrated taxation system offers two options: manually inputting taxes or automated taxation via the integrated SureTax™ API. With SureTax, you can rest assured that all state, government, and telecom-related taxes and regulatory fees are accounted for and available for invoicing.

Speaks private or white label services fluently

Our Cloud Communications Platform with class 5 Softswitch and unified communications is perfect for wholesale distributors and resellers looking to offer customers a fully branded, top-quality VoIP experience. With individual branding and profit centers, you can differentiate yourself from the competition and stand out in the market. And with the ability to run a direct retail service simultaneously, you'll have even more options for generating revenue. Our secure, partitioned accounts allow unlimited resellers and distributors, giving you the freedom to scale your business as you see fit. Each reseller or distributor can offer all the features of the class 5 switch and UCaaS including:

  • Unified Web Management Portal with Multi-Level Access/Control and Styling
  • Unified Communications Apps for Desktop and MobileUnified Communications Apps for Desktop and Mobile
  • Unlimited Brands for Image and Branding
  • Unlimited Profit Centers for product and pricing
  • Company(s) and End User Management
  • Reseller DID Management Control and Organization
  • Individualized Hosted PBX, SIP Trunk, and Residential Control and Management
  • Accounting, Billing, Taxation, and Payment Gateway
  • Profit and Summary reports
  • Customer Invoicing
  • Exportable XML Invoices
  • Sub Agent Management and Commission Reporting
  • Unlimited Rate Cards
  • Advanced Auto Provisioning for Phones and Devices
  • CDR Records - View, Print, or Export
  • Package and Company Pooled Minute Control
  • Administration Permission Control Groups
  • System Alerts and Workflow for Proactive Management
  • Generic Product Support for External Product and Service Billing
  • And much more.

Advanced security and protection modules

Advanced security and protection modules allow ioSaaS to maintain critical uptime and reliability. The ioWALL, ioSHIELD, and ioSECURE modules provide advanced media firewall, DoS/DDoS, and secure encrypted links specifically designed for class 5 hosted operations and our tightly integrated system. This provides significantly reduced capital expenditures over 3rd party solutions such as session border controllers (SBC) and firewalls while still maintaining a single unified web portal interface for simplified management.

DDoS Protection Up To 280 Tbps

ioSaaS is scalable and provides carrier-grade High Availability and Redundancy for critical application services. In addition to our integrated DoS/DDoS protection, we route our traffic through Cloudflare to support the largest-scale DDoS mitigation available. This protects our voice traffic from DDoS attacks up to 280 Tbps, in the same way, many Fortune 500 companies operate.

Application Programming Interface (API)

The ioSaaS leading edge Application Programming Interface (API) allows integration and functionality with any application compatible with JSON or XML data interchange standard languages. Would you like to integrate with your CRM, existing billing platform, business management software, Microsoft Outlook, CTI integration, or any 3rd party technology? With our live environment sandbox, you can test your code with ease while enjoying syntax validation and auto-generated output code. With our live environment sandbox, you can test your code with ease while enjoying syntax validation and auto-generated output code. We've made it simple to get your project up and running in no time, without sacrificing any of the power or flexibility you need to create the perfect solution for your business. The possibilities are exciting and endless.

High Availability and Redundancy

ioSaaS is scalable and provides carrier-grade High Availability and Redundancy for critical application services. We understand the importance of reliability, stability, and addressing service level agreement requirements for the carrier, service provider, and enterprise markets. Our new cutting-edge "Application Container" framework ensures that your calls remain up and running even during maintenance or disaster recovery events. Our ioRESTORE module is fully integrated, which means that the ability to manage Redundancy is built right into the system.