ioTRAN is leading the market in Business Cloud Communications Platforms, offering powerful solutions tailored for Managed Service Providers (MSPs) and Cloud Service Providers (CSPs). Our service, ioSaaS-MSP, empowers users to manage and deliver Cloud Communications products and services to all their customers through a single unified management interface. This service operates on our flagship ioPLATFORM Cloud Communications Platform, providing a true Class 5 Softswitch replacement and private label UCaaS communications features for next-generation networks. You have full control over the choice of inbound and outbound carriers or SIP trunk providers. We maintain all hardware, software, and high availability in our carrier-grade data centers. It's the most affordable option to have feature-rich Class 5 Softswitch functionality, UCaaS, and the choice of high availability and disaster recovery options.
With over 15 years of development, the ioPLATFORM utilized in ioSaaS-MSP was originally designed and built from the ground up by our engineering team for the emerging white-label hosted VoIP market. The original product is still in service today and is an ultra-stable class 5 Softswitch application. ioTRAN is retrofitting all of the stability and knowledge of that original product and porting to a state-of-the-art foundation for new capabilities, unlimited scalability, and advanced carrier-grade high availability.
The ioPLATFORM cloud communications platform supports class 5 Softswitch functionality for retail, wholesale SIP trunking, and private label markets through an advanced four-level partitioned structure. This structure provides control and access for operators, resellers, customer administrators, and users. Additionally, tightly integrated billing, accounting, and taxation pass through each level for retail or wholesale billing applications, including private label-hosted VoIP services. This advanced integration allows operators to simultaneously offer direct retail services and private labels to wholesale resellers on the same platform.
Platform Features
Features | ioSaaS Professional | ioSaaS Advanced |
---|---|---|
Hosted PBX | ⚫ | ⚫ |
Residential | ⚫ | ⚫ |
SIP Trunks (legacy devices) | Optional | Optional |
Users | Unlimited | Unlimited |
Companies | Unlimited | Unlimited |
Customers | Unlimited | Unlimited |
Administrators | Unlimited | Unlimited |
PBX Services | Unlimited | Unlimited |
Ring Groups | ⚫ | ⚫ |
IVRs | ⚫ | ⚫ |
Conference Bridges | ⚫ | ⚫ |
Shared Voice Mailboxes | ⚫ | ⚫ |
ioFax | ⚫ | ⚫ |
Call Recording | ⚫ | ⚫ |
Paging/Intercom | ⚫ | ⚫ |
Call Parks | ⚫ | ⚫ |
Routing Schedules | ⚫ | ⚫ |
Voicemail | ⚫ | ⚫ |
Find Me/Follow Me | ⚫ | ⚫ |
Phone Provisioning | ⚫ | ⚫ |
Phone Provisioning Bulk Operations | ⚫ | ⚫ |
System Codes | ⚫ | ⚫ |
Express Codes | ⚫ | ⚫ |
PIN Codes | ⚫ | ⚫ |
Address Books | ⚫ | ⚫ |
White Lists | ⚫ | ⚫ |
Black Lists | ⚫ | ⚫ |
Spam Lists | ⚫ | ⚫ |
See a full list of features! | See a full list of features! | |
DIDs | Unlimited | Unlimited |
DID Products | ⚫ | ⚫ |
DID Toll-Free Products | ⚫ | ⚫ |
DID e911 Products | ⚫ | ⚫ |
DID Fax Products | ⚫ | ⚫ |
DID CNAME Inbound | ⚫ | ⚫ |
DID CNAME Outbound | ⚫ | ⚫ |
DID Management | Unlimited | Unlimited |
Inventory Management | ⚫ | ⚫ |
Customer Order Tracking | ⚫ | ⚫ |
Configuration Tracking | ⚫ | ⚫ |
Outbound Caller ID Mapping | ⚫ | ⚫ |
e911 Address Mapping | ⚫ | ⚫ |
Inbound CNAM Services | ⚫ | ⚫ |
DID Mapped To Links | ⚫ | ⚫ |
SIP Accounts | Unlimited | Unlimited |
Residential Accounts | ⚫ | ⚫ |
Residential Virtual Accounts | ⚫ | ⚫ |
Residential Fax Accounts | ⚫ | ⚫ |
PBX Domains | ⚫ | ⚫ |
PBX Accounts | ⚫ | ⚫ |
PBX Virtual Accounts | ⚫ | ⚫ |
PBX Fax Accounts | ⚫ | ⚫ |
Bulk Order Products | ⚫ | ⚫ |
Upgrade Products | ⚫ | ⚫ |
Downgrade Products | ⚫ | ⚫ |
Carriers | Unlimited | Unlimited |
Bring Your Carrier(s) | ⚫ | ⚫ |
Use Our Carriers(s) | ⚫ | ⚫ |
Minutes | ⚫ | ⚫ |
Rate Cards | ⚫ | ⚫ |
Time Based Rate Cards | ⚫ | ⚫ |
Access Control Lists | ⚫ | ⚫ |
Priority Order | ⚫ | ⚫ |
Least Cost Routing (LCR) | ⚫ | ⚫ |
Carrier Gateway Groups | ⚫ | ⚫ |
Packaged Minutes Plans | ⚫ | ⚫ |
Pooled Minutes Plans | ⚫ | ⚫ |
IP Authenticated Support | ⚫ | ⚫ |
SIP Registration Support | ⚫ | ⚫ |
ASR Alerts & Reporting | ⚫ | ⚫ |
Product Configuration | Unlimited | Unlimited |
Product Groups | ⚫ | ⚫ |
Billing/Product/Price Lines | ⚫ | ⚫ |
Generic Product Lines | ⚫ | ⚫ |
Setup Fee With Products | ⚫ | ⚫ |
Brands | ⚫ | ⚫ |
Credit Card Transactions | ⚫ | ⚫ |
Choose Billing Cycles | ⚫ | ⚫ |
One Off Billing Cycles | ⚫ | ⚫ |
Customer Product Billing Upgrades | ⚫ | ⚫ |
SureTax Tax Engine | ⚫ | ⚫ |
Tax/Configuration Lines | ⚫ | ⚫ |
Authorize.net Transactions | ⚫ | ⚫ |
Automated Billing | ⚫ | ⚫ |
Invoice Terms | ⚫ | ⚫ |
Email Invoices | ⚫ | ⚫ |
Payment Reminder Emails | ⚫ | ⚫ |
Auto Charge credit Cards | ⚫ | ⚫ |
Invoices | ⚫ | ⚫ |
Invoices in Web/PDF/Email | ⚫ | ⚫ |
Miscellaneous Changes | ⚫ | ⚫ |
Auto Charge Billing | ⚫ | ⚫ |
Payments | ⚫ | ⚫ |
Payment Allocation | ⚫ | ⚫ |
Debit/Credit Payments | ⚫ | ⚫ |
Nominal Accounts | ⚫ | ⚫ |
Statements | ⚫ | ⚫ |
Email Statements | ⚫ | ⚫ |
Tax Calculations | ⚫ | ⚫ |
Tax Reports | ⚫ | ⚫ |
Accounting Reports | ⚫ | ⚫ |
Profit Reports | ⚫ | ⚫ |
Summary Reports | ⚫ | ⚫ |
Nominal Account Reports | ⚫ | ⚫ |
Exports (CSV/EXCEL) | ⚫ | ⚫ |
WorkFlow | Unlimited | Unlimited |
Product Ordering Tracking | ⚫ | ⚫ |
Product Upgrade Tracking | ⚫ | ⚫ |
Product Delete Tracking | ⚫ | ⚫ |
Email Alerts in Tracking | ⚫ | ⚫ |
Alerts & Reporting | Unlimited | Unlimited |
Email Alerts | ⚫ | ⚫ |
Email Configuration Alerts | ⚫ | ⚫ |
ASR Alerts and Reporting | ⚫ | ⚫ |
Call Detail Graphs | ⚫ | ⚫ |
Branding | Unlimited | Unlimited |
Portal Customer Logo | ⚫ | ⚫ |
Emails | ⚫ | ⚫ |
Invoices | ⚫ | ⚫ |
Mobile App - (IOS & Android) | ⚫ | ⚫ |
Domain Names | Unlimited | Unlimited |
White Label | ⚫ | ⚫ |
Web Access | Unlimited | Unlimited |
White Label | ⚫ | ⚫ |
Mobile Apps | Unlimited | Unlimited |
Standard ioCONNECT Apps | ⚫ | ⚫ |
ioCONNECT-UC App | ⚫ | ⚫ |
Private Label Apps & App Store | ⚊ | ⚫ |
Desktop (Windows & Mac) | ⚫ | ⚫ |
Accounts per ioCONNECT App | ⚫ | ⚫ |
IOS | ⚫ | ⚫ |
Android | ⚫ | ⚫ |
Web App Portal (End User) | ⚫ | ⚫ |
PBX | ⚫ | ⚫ |
SIP Trunks | ⚫ | ⚫ |
Residential | ⚫ | ⚫ |
ioFax | ⚫ | ⚫ |
MessageCall | ⚊ | ⚊ |
Video (1 to 1) | ⚫ | ⚫ |
Video Conferencing | ⚫ | ⚫ |
Dialer | ⚫ | ⚫ |
Chat | ⚫ | ⚫ |
Text/SMS | Coming 2024! | Coming 2024! |
CRM Integration | Coming 2024! | Coming 2024! |
Call Center | Coming 2024! | Coming 2024! |
Dedicated IP Address | - | Yes |
Security & Protection | ||
DDoS protection | ⚫ | ⚫ |
Toll-fraud protection | ⚫ | ⚫ |
Toll-fraud protection - Advanced | ⚊ | ⚫ |
Trusted IPs | ⚫ | ⚫ |
Portal Triple Authentication | ⚫ | ⚫ |
End User Mobile Security | ⚫ | ⚫ |
Integrated SIP Firewall | ⚫ | ⚫ |
Call limit per account | ⚫ | ⚫ |
Call cost limit per account | ⚫ | ⚫ |
Credit limit per account | ⚫ | ⚫ |
International Call Block | ⚫ | ⚫ |
Data Centers (USA) | ||
East Coast | ⚫ | ⚫ |
West Coast | ⚫ | ⚫ |
Join Now! | Join Now! |