ioSaaS-MSP - The most incredible Hosted PBX and UCaaS Cloud Communications Platform on the market

ioSaaS pbx products - ioTRAN 

ioTRAN is leading the market in Business Cloud Communications Platforms, offering powerful solutions tailored for Managed Service Providers (MSPs) and Cloud Service Providers (CSPs). Our service, ioSaaS-MSP, empowers users to manage and deliver Cloud Communications products and services to all their customers through a single unified management interface. This service operates on our flagship ioPLATFORM Cloud Communications Platform, providing a true Class 5 Softswitch replacement and private label UCaaS communications features for next-generation networks. You have full control over the choice of inbound and outbound carriers or SIP trunk providers. We maintain all hardware, software, and high availability in our carrier-grade data centers. It's the most affordable option to have feature-rich Class 5 Softswitch functionality, UCaaS, and the choice of high availability and disaster recovery options.

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With over 15 years of development, the ioPLATFORM utilized in ioSaaS-MSP was originally designed and built from the ground up by our engineering team for the emerging white-label hosted VoIP market. The original product is still in service today and is an ultra-stable class 5 Softswitch application. ioTRAN is retrofitting all of the stability and knowledge of that original product and porting to a state-of-the-art foundation for new capabilities, unlimited scalability, and advanced carrier-grade high availability.

 

The ioPLATFORM cloud communications platform supports class 5 Softswitch functionality for retail, wholesale SIP trunking, and private label markets through an advanced four-level partitioned structure. This structure provides control and access for operators, resellers, customer administrators, and users. Additionally, tightly integrated billing, accounting, and taxation pass through each level for retail or wholesale billing applications, including private-label-hosted VoIP services. This advanced integration allows operators to simultaneously offer direct retail services and private labels to wholesale resellers on the same platform.

 

 

ioSaaS-MSP - The most incredible Hosted PBX and UCaaS Cloud Communications Platform on the market

Platform Features

 

FeaturesioSaaS
Professional
Hosted PBX⚫
Residential⚫
SIP Trunks (legacy devices)Optional
UsersUnlimited
CompaniesUnlimited
CustomersUnlimited
AdministratorsUnlimited
PBX ServicesUnlimited
Artificial Intelligence⚫
Ring Groups⚫
IVRs⚫
ACD Queues⚫
Contact Center and Q-INSIGHT⚫
Conference Bridges⚫
Shared Voice Mailboxes⚫
ioFax⚫
Call Recording⚫
Paging/Intercom⚫
Call Parks⚫
Routing Schedules⚫
Routing Schedules (Advanced)⚫
Voicemail⚫
Find Me/Follow Me⚫
Phone Provisioning⚫
Phone Provisioning Bulk Operations⚫
System Codes⚫
Express Codes⚫
PIN Codes⚫
Address Books⚫
White Lists⚫
Black Lists⚫
Spam Lists⚫
See a full list of features!
DIDsUnlimited
DID Products⚫
DID Toll-Free Products⚫
DID e911 Products⚫
DID Fax Products⚫
DID CNAME Inbound⚫
DID CNAME Outbound⚫
DID ManagementUnlimited
Inventory Management⚫
Customer Order Tracking⚫
Configuration Tracking⚫
Outbound Caller ID Mapping⚫
e911 Address Mapping⚫
Inbound CNAM Services⚫
DID Mapped To Links⚫
SIP AccountsUnlimited
Residential Accounts⚫
Residential Virtual Accounts⚫
Residential Fax Accounts⚫
PBX Domains⚫
PBX Accounts⚫
PBX Virtual Accounts⚫
PBX Fax Accounts⚫
Bulk Order Products⚫
Upgrade Products⚫
Downgrade Products⚫
CarriersUnlimited
Bring Your Carrier(s)⚫
Use Our Carriers(s)⚫
Minutes⚫
Rate Cards⚫
Time Based Rate Cards⚫
Access Control Lists⚫
Priority Order⚫
Least Cost Routing (LCR)⚫
Carrier Gateway Groups⚫
Packaged Minutes Plans⚫
Pooled Minutes Plans⚫
IP Authenticated Support⚫
SIP Registration Support⚫
ASR Alerts & Reporting⚫
Product ConfigurationUnlimited
Product Groups⚫
Billing/Product/Price Lines⚫
Generic Product Lines⚫
Setup Fee With Products⚫
Brands⚫
Credit Card Transactions⚫
Choose Billing Cycles⚫
One Off Billing Cycles⚫
Customer Product Billing Upgrades⚫
SureTax Tax Engine⚫
Tax/Configuration Lines⚫
Authorize.net Transactions⚫
Automated Billing⚫
Invoice Terms⚫
Email Invoices⚫
Payment Reminder Emails⚫
Auto Charge credit Cards⚫
Invoices ⚫
Invoices in Web/PDF/Email⚫
Miscellaneous Changes⚫
Auto Charge Billing⚫
Payments⚫
Payment Allocation⚫
Debit/Credit Payments⚫
Nominal Accounts⚫
Statements⚫
Email Statements⚫
Tax Calculations⚫
Tax Reports⚫
Accounting Reports⚫
Profit Reports⚫
Summary Reports⚫
Nominal Account Reports⚫
Exports (CSV/EXCEL)⚫
BillingUnlimited
Integrated Bill & Accounting⚫
Use your existing billing system⚫
Bulk CDR Automation⚫
Bulk CDR Storage - Daily⚫
Bulk CDR Storage - Monthly⚫
Bulk CDR Export - Any Format⚫
WorkFlowUnlimited
Product Ordering Tracking⚫
Product Upgrade Tracking⚫
Product Delete Tracking⚫
Email Alerts in Tracking⚫
Alerts & ReportingUnlimited
Email Alerts⚫
Email Configuration Alerts⚫
ASR Alerts and Reporting⚫
Call Detail Graphs⚫
BrandingUnlimited
Portal Customer Logo⚫
Emails⚫
Invoices⚫
Mobile App - (IOS & Android)⚫
Domain NamesUnlimited
White Label ⚫
Private Label Optional
Web AccessUnlimited
White Label⚫
Mobile AppsUnlimited
Standard ioCONNECT Apps⚫
ioCONNECT-UC App⚫
Private Label Apps & App Store⚊
Desktop (Windows & Mac)⚫
Accounts per ioCONNECT App⚫
IOS⚫
Android⚫
Web App Portal (End User)⚫
PBX⚫
SIP Trunks⚫
Residential⚫
ioFax⚫
MessageCall⚊
Video (1 to 1)⚫
Video Conferencing⚫
Dialer⚫
Chat⚫
Text/SMS
CRM Integration⚫
Call Center⚫
Security & Protection
DDoS protection⚫
Toll-fraud protection⚫
Toll-fraud protection - Advanced⚊
Trusted IPs (ACL)⚫
MFA via Email, Text, and Call⚫
Portal Triple Authentication⚫
Portal and APP ACL lockdown⚫
End User Mobile Security⚫
Integrated SIP Firewall⚫
Call limit per account⚫
Call cost limit per account⚫
Credit limit per account⚫
International Call Block⚫
Data Centers (USA)
East Coast⚫
West Coast⚫
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Do you love ioSaaS-MSP but prefer not to manage the carriers?
Check out Talking Platforms ioSaaS-PLUS

ioSaaS Core Features

Hosted VoIP and Unified Communications

The ioPLATFORM is a powerful, comprehensive Cloud Communications Platform that includes hosted PBX, SIP Trunking, AI, Fax, SMS, Chat, Video Conferencing, Call Center, Residential, and UC applications. It is a robust platform that enables businesses and consumers to scale their VoIP communications services without any degradation in performance. With ioPLATFORM, you have complete control over the maintenance of the platform, including upgrades, data centers, security, and hardware or you can choose our SaaS option. Our platform also provides robust security features, such as Toll-Fraud, DDoS, and Media firewalling, through the proper ioMODULES.

Whether you're a Telco, CLEC, iLEC, CSP, or an enterprise, we understand that selecting the right Communications Platform for your core business is critical. That's why we designed and developed ioPLATFORM with carrier-grade reliability and security in mind.

Integrated billing, accounting, payment gateway, and taxation

At the heart of the ioSaaS system lies an all-in-one solution that integrates billing, accounting, payment gateway, and taxation through a centrally managed web portal. This eliminates the need for external solutions that can increase management complexity with multiple interfaces and methodologies. However, if you prefer to continue using your existing external solutions or accounting systems, ioSaaS provides several options to use only portions of these systems or none at all.

With ioSaaS, you can send invoices via email that include all related taxes and fees, process payments, move invoices from open to paid, and process payment allocations. Customer statements, profit and loss reports, and invoice product summary reports are also provided. The core billing and accounting system is pro-rated, which means that providing customers with professional pro-rated invoices is standard.

The integrated taxation system offers two options: manually inputting taxes or automated taxation via the integrated SureTax™ API. With SureTax, you can rest assured that all state, government, and telecom-related taxes and regulatory fees are accounted for and available for invoicing.

Speaks private or white label services fluently

Our Cloud Communications Platform with class 5 Softswitch and unified communications is perfect for wholesale distributors and resellers looking to offer customers a fully branded, top-quality VoIP experience. With individual branding and profit centers, you can differentiate yourself from the competition and stand out in the market. And with the ability to run a direct retail service simultaneously, you'll have even more options for generating revenue. Our secure, partitioned accounts allow unlimited resellers and distributors, giving you the freedom to scale your business as you see fit. Each reseller or distributor can offer all the features of the class 5 switch and UCaaS including:

  • Unified Web Management Portal with Multi-Level Access/Control and Styling
  • Unified Communications Apps for Desktop and MobileUnified Communications Apps for Desktop and Mobile
  • Unlimited Brands for Image and Branding
  • Unlimited Profit Centers for product and pricing
  • Company(s) and End User Management
  • Reseller DID Management Control and Organization
  • Individualized Hosted PBX, SIP Trunk, and Residential Control and Management
  • Accounting, Billing, Taxation, and Payment Gateway
  • Profit and Summary reports
  • Customer Invoicing
  • Exportable XML Invoices
  • Sub Agent Management and Commission Reporting
  • Unlimited Rate Cards
  • Advanced Auto Provisioning for Phones and Devices
  • CDR Records - View, Print, or Export
  • Package and Company Pooled Minute Control
  • Administration Permission Control Groups
  • System Alerts and Workflow for Proactive Management
  • Generic Product Support for External Product and Service Billing
  • And much more.

Advanced security and protection modules

Advanced security and protection modules allow ioSaaS to maintain critical uptime and reliability. The ioWALL, ioSHIELD, and ioSECURE modules provide advanced media firewall, DoS/DDoS, and secure encrypted links specifically designed for class 5 hosted operations and our tightly integrated system. This provides significantly reduced capital expenditures over 3rd party solutions such as session border controllers (SBC) and firewalls while still maintaining a single unified web portal interface for simplified management.

DDoS Protection Up To 280 Tbps

ioSaaS is scalable and provides carrier-grade High Availability and Redundancy for critical application services. In addition to our integrated DoS/DDoS protection, we route our traffic through Cloudflare to support the largest-scale DDoS mitigation available. This protects our voice traffic from DDoS attacks up to 280 Tbps, in the same way, many Fortune 500 companies operate.

Application Programming Interface (API)

The ioSaaS leading edge Application Programming Interface (API) allows integration and functionality with any application compatible with JSON or XML data interchange standard languages. Would you like to integrate with your CRM, existing billing platform, business management software, Microsoft Outlook, CTI integration, or any 3rd party technology? With our live environment sandbox, you can test your code with ease while enjoying syntax validation and auto-generated output code. With our live environment sandbox, you can test your code with ease while enjoying syntax validation and auto-generated output code. We've made it simple to get your project up and running in no time, without sacrificing any of the power or flexibility you need to create the perfect solution for your business. The possibilities are exciting and endless.

High Availability and Redundancy

ioSaaS is scalable and provides carrier-grade High Availability and Redundancy for critical application services. We understand the importance of reliability, stability, and addressing service level agreement requirements for the carrier, service provider, and enterprise markets. Our new cutting-edge "Application Container" framework ensures that your calls remain up and running even during maintenance or disaster recovery events. Our ioRESTORE module is fully integrated, which means that the ability to manage Redundancy is built right into the system.

ioPLATFORM Company Information - ioTRANNo matter which option you choose, the ioSaaS or licensed ioPLATFORM  cloud communications platform is the optimal choice for carriers, service providers, and large enterprise organizations. The ioPLATFORM represents the future of communication by addressing both legacy and emerging trends with a unifying goal. We aim to transform the market with a top-tier class 5 modular Softswitch replacement that can be accessed by any reputable carrier or service provider. Don't hesitate to be part of the future, contact ioTRAN or our distributor partners today to get started. It's time to make the switch.