PBX Features and Functionality

Cloud and Premise

ioPLATFORM


IoTRAN Server Features and Functionality - Class 5 Softswitch

 

The ioPLATFORM is a class 5 Softswitch with a multitude of PBX features and functionality for next-generation networks with Unified Communications. It provides the foundation for all the features of a complete class 5 Softswitch by utilizing tight integration of PBX, SIP Trunks, Residential, Fax, Billing, Taxation, Payment Gateway, and Carriers.

Below you will find many of the PBX features and functionality.  We give our customers the power to choose what features are important to their business and customers. In the future, you can always add additional ioMODULES to obtain the features you need. It's a simple license key purchase and your ready to go.

 
 
 

Cloud or Premise PBX Features and Functionality 

 

 
FeaturesProfessionalAdvanced
Mobile & Desktop Applications

done

done

Unified Web Portal Access

done

done

Unified Web Portal Partner Administration

done

done

Unified Web Portal Company Administration

done

done

Unified Web Portal End-User Administration

done

done

Unified Web Portal Company Administration and End-User Toggle Switch

done

done

Ring Groups

done

done

Ring Group Stages

done

done

Ring Group Stage Timers

done

done

Ring Group Confirm Number

done

done

Ring Group Scheduling

done

done

Ring Group BLF Pickup

done

done

Ring Group Custom Ring

done

done

Ring Group Name Display

done

done

Ring Group Time Zone

done

done

Ring Group Scheduling

done

done

Audio Conference Rooms

done

done

Audio Conference Rooms Copy

done

done

Audio Conference Rooms Pins

done

done

Audio Conference Rooms Announce

done

done

Video Conferencing

done

done

Video 1 to 1

done

done

Video Chat

done

done

Video Voice

done

done

Video Screen Sharing

done

done

Video Company Meeting Rooms

done

done

Video Personal Meeting Rooms

done

done

Video Encryption and Password Protection

done

done

Video Speaker and Gallery Views

done

done

Paging Rooms

done

done

Paging Rooms Copy

done

done

Paging Room Pin

done

done

Paging Room Authorization

done

done

Auto Attendants (AA)

done

done

Auto Attendant Time Zone

done

done

Auto Attendant Loop Control

done

done

Auto Attendant Transfer Options

done

done

Auto Attendant Confirm Number

done

done

Auto Attendant Scheduling

done

done

Auto Attendant MOH Selection

done

done

Auto Attendant Loop Controls

done

done

Auto Attendant Employee Directory

done

done

Auto Attendant Timeout & Redirection

done

done

Auto Attendant Caller ID Redirection

done

done

Auto Attendant Blocked Extensions

done

done

Auto Attendant Announcement Upload

done

done

SIP Trunking

done

done

Residential Service

done

done

Single Line

done

done

Carrier Control

done

done

Carrier ASR Reports

done

done

Carrier ACL

done

done

Carrier Priority

done

done

Carrier LCR

done

done

Carrier Gateway Groups

done

done

Toll Fraud Control

done

done

Toll Fraud Control - AdvancedX

done

DID Management

done

done

DID Ordering & Management

done

done

DID Inbound Mapping

done

done

DID Outbound Mapping

done

done

DID Caller ID Mapping

done

done

DID Emergency Number Mapping

done

done

API Access Control List

done

done

Voicemail

done

done

Voicemail Pin Number

done

done

Voicemail Quota and Timeouts

done

done

Voicemail Time Zones

done

done

Voicemail Escape

done

done

Voicemail Escape External #

done

done

Voicemail to Email

done

done

Voicemail Direct Transfer

done

done

Voicemail Mobile Push

done

done

Voicemail Parked Call Reminder

done

done

ioFax

done

done

Fax to Email

done

done

Email to Fax

done

done

Fax Storage and Retrieval

done

done

Shared Voicemail

done

done

Shared Voicemail Copy

done

done

Shared Voicemail to Multiple Email

done

done

Shared Voicemail Direct DID

done

done

Find Me/Follow Me

done

done

Follow Me

done

done

Find Me

done

done

Call Forward - All Calls

done

done

Call Forward - On Busy

done

done

Call Forward - No Answer

done

done

Call Forward - Lost Registration

done

done

Call Transfer

done

done

Call Transfer from Phone to Smartphone

done

done

Call Transfer from Smartphone to Phone

done

done

Call Forward - Dual Ring

done

done

Call Hold

done

done

Call Return

done

done

Call Waiting

done

done

Call Peel Off

done

done

Call Park

done

done

Call Park Reminder

done

done

Call Park - Shared Line Appearance

done

done

Call Screening

done

done

Caller ID Change Manual

done

done

Caller ID Change Automated

done

done

Caller ID Block

done

done

PIN # Based Calls

done

done

PIN # Required Calls

done

done

Caller Anonymous Block

done

done

Block All Calls

done

done

Block All Calls - Company Level

done

done

Block Calls - Dial Codes

done

done

Extension Calls

done

done

Dialing Prefix - Programmable

done

done

Dialing - Local and Country

done

done

Daylight Savings

done

done

CODEC Management

done

done

Call Stats & Graphs

done

done

Do Not Disturb (DND)

done

done

Dual Ring

done

done

Virtual Switchboard

done

done

Virtual Extension

done

done

Barge In Call

done

done

Listen in Call

done

done

Teach in Call

done

done

PSTN/Mobile Call

done

done

Shared Call Appearance

done

done

Routing Scheduler

done

done

Routing Scheduler Copy

done

done

Extension Monitor (BLF)

done

done

MessageCall

done

done

WIreless Phone

done

done

DECT Phone

done

done

Analog Telephone Adapter

done

done

Call Recording

done

done

Call Recording Start/Stop

done

done

Call Probe

done

done

Inbound DID Mapping

done

done

Caller ID Mapping

done

done

911 CLI Mappng

done

done

Music on Hold (MOH)

done

done

MOH Upload

done

done

MOH Per Company

done

done

MOH Per Auto Attendant

done

done

MOH Per Extension

done

done

Programmable System Codes

done

done

Phone Provisioning

done

done

Bulk Template Phone Provisioning

done

done

Phone Provisioning Firmware

done

done

Phone Provisioning Dial Plan

done

done

Phone Provisioning Logs

done

done

Phone Provisioning Reporting

done

done

Phone Provisioning Bulk Operations

done

done

Address Book White List

done

done

Registration Reporting & Listing

done

done

Registration - Live Listings

done

done

Registration - Lost Registration History

done

done

Address Book White List

done

done

Extension Address Books

done

done

Call Detail Records (CDRs)

done

done

CDR Reporting

done

done

CDR Export

done

done

CDR Stats & Graphs

done

done

Product Ordering

done

done

Product Bulk Ordering

done

done

Product Upgrade/Downgrade

done

done

Product Account Copy

done

done

Product Status & Tracking

done

done

Packaged Minutes

done

done

Domain Package Minutes

done

done

Extension Package Minutes

done

done

Call Credit Limits

done

done

Call Allowance

done

done

Accounting

done

done

Taxation

done

done

Taxation Overrides

done

done

Company Customer Notes

done

done

FeaturesProfessionalProfessional Plus
ioPLATFORM Features

Operator and Administrative Features

  • Unified Central Management
  • Web Portal Interface (unified)
  • Multi-Language Support
  • Customer Portal Interface (unified)
  • Operator Permission Control
  • Operator Permission Groups
  • User and Admin Permission Control
  • User and Admin Permission Groups
  • Web Portal Customization
  • Portal Styling and Branding
  • Landing Page Customization
  • Customer Management
  • Reseller Management
  • Profit Centers (Products/Pricing)
  • Billing and Accounting Management
  • Taxation System Management
  • Payment Gateway Management
  • Branding Centers
  • Private Label Management
  • Sales Agent Management
  • Product Centers
  • Generic Product Centers
  • Global System Management
  • High Availability Management
  • Proxy & Redirect Management
  • DDoS/DoS System Management
  • Media Firewall Management
  • Toll Fraud Management
  • Secure Encryption Management
  • Country System Management
  • Currency System Management
  • System Workflow Management
  • System Alert Management
  • SNMP Alert Management
  • Email Alert Management
  • Application Server Management
  • Database Cluster Management
  • Network Routing Management
  • HTTP Load Management
  • Carrier SBC Management
  • Switch Cluster Management
  • Account and User Trace
  • Carrier Application Management
  • Carrier Prefix Management
  • Carrier Prefix Import
  • Carrier NPA Management
  • Carrier NPA Import
  • Carrier Country Code Management
  • Rate Card Management
  • Time Band Management
  • Service Provider Management
  • Gateway Group Management
  • Gateway Mapping Management
  • Provisioning Server Management
  • DID System Management
  • DID Reseller Management
  • DID Status Management
  • DID Search Engine
  • Domain System Management
  • Fax System Management
  • Call Recording Management
  • Inbound CNAM Management
  • Outbound CNAM Management
  • 911 Registration Management
  • Listing Service Management
  • Email Template Management
  • Reseller Company Statistics
  • Reseller Profit Reporting
  • Reseller Summary Reporting
  • Sales Agent Reporting
  • CDR Management and Reporting

Billing, Accounting, Taxation, and Payment Features

  • Fully Integrated
  • Prorated Billing
  • 3rd Party Compatible
  • Advanced API
  • Retail Billing
  • Retail Accounting
  • Retail Invoicing
  • Wholesale Billing
  • Wholesale Accounting
  • Wholesale Invoicing
  • Reseller Billing
  • Reseller Accounting
  • Reseller Invoicing
  • Automatic Invoicing
  • Manual Invoicing
  • Invoice XML and PDF Export
  • Payment Allocations
  • Customer Statements
  • Manual Taxation
  • Automatic Taxation
  • SureTax™ Integration
  • Tax Groups
  • Tax Codes
  • Taxation Overrides
  • Taxation Calculator
  • Payment Gateway
  • Manual Payments
  • Nominal Accounts
  • Payment Types
  • Invoice Terms
  • Invoice to Email (PDF)
  • Invoice Logo
  • Invoice Remit To
  • Invoice Footer Notes
  • Invoice Summary
  • White Label Invoicing
  • Miscellaneous Charges
  • Credit Charges
  • Debit Charges
  • Billing Workflow
  • Transaction Tracking
  • Payment reminder
  • Unallocated Funds Assignment
  • Global Settings
  • Regional Overrides
  • Company Overrides
  • Rate Cards
  • Retail Rate Decimal Precision
  • Retail Rate Round Up/Down
  • Currency Converter
  • Currency Converter Dates
  • Profit reporting
  • Summary reports
  • Nominal Account Reporting

ioPLATFORM has all the PBX features and functionality you need for a modern cloud-based communication platform with UCaaS.

Security and Protection Features

  • Secure Portal
  • 3 Part Credentials
  • Security Phrase
  • HTTPS/SSL
  • Portal URL Timeout
  • Form Field Alias
  • Submit Form Delay
  • URL Encryption
  • Data Encryption
  • High Availability
  • Disaster Recovery
  • Data Center Encryption
  • Stateful Calls
  • Application Containers
  • BGP Failover Support
  • Configuration Rollbacks
  • ioTRAN SaaS Migration
  • Integrated DDoS/DoS Protection
  • Integrated Media Firewall
  • IP Authentication
  • SIPS/SRTP
  • Integrated Toll Fraud Protection
  • Unique URL Provisioning
  • Provisioning Timeouts
  • Selectable Password Delivery
  • Pin Code Access - Inbound/outbound

ioPLATFORM has all the PBX features and functionality you need for a modern cloud-based communication platform with UCaaS.

Hosted Residential Consumer Features

  • Voicemail (Visual/Email)
  • Voicemail PIN
  • Voicemail to Email
  • Voicemail Missed Calls
  • 3 Way Calling
  • Dual Ring/Find Me
  • Call Return
  • Call Forwarding (all, busy, no answer)
  • Call Forwarding - Lost Registration
  • Call Hold
  • Virtual Extensions
  • Call Recording (additional module)
  • Outbound CLI Mapping
  • 911 CLI Mapping
  • Timezone Assignments
  • Registration Detection/Information
  • Phone Provisioning (additional module)
  • Dial Map Control
  • Extension Address Book
  • CDR Records
  • Export CDR Records
  • View Rate Cards
  • Packaged Minute assignments
  • Online/Web Administration
  • System Alerts and Warnings
  • One Click Product Upgrade
  • Trusted IP Authentication

ioPLATFORM has all the PBX features and functionality you need for a modern cloud-based communication platform with UCaaS.

Hosted SIP Trunking Features

  • Registered SIP Trunks
  • IP Authenticated SIP Trunks
  • Call Path Control
  • DID mapping
  • Caller ID Mapping
  • 911 Registration Mapping
  • Registration Detection/Information
  • Auto Domain Generation
  • Manual ID Generation
  • Forced Forwarding
  • Lost Registration Forwarding
  • Forward on Busy trunk
  • Trusted IP Address
  • Caller ID Passthrough
  • Wholesale Trunking
  • Endpoint Weighting
  • Port Declaration
  • Caller ID header Control
  • Media Proxy/Bypass
  • One Click Trunk Upgrade
  • Trunk Recording

ioPLATFORM has all the PBX features and functionality you need for a modern cloud-based communication platform with UCaaS.

Hosted PBX Features

  • Extension Calling
  • Ring/Hunt Groups
  • Conference Rooms
  • Paging Rooms/Intercom
  • Auto Attendants/IVR
  • Dial by Name Directory
  • IVR Nodes
  • Voicemail (Visual/Email)
  • Voicemail Escape
  • Voicemail PIN
  • Voicemail to Email
  • Voicemail Missed Calls
  • Voicemail Vacation Access
  • Shared Mailboxes
  • 3 Way Calling
  • Dual Ring/Find Me
  • Synch Ring - Hunt/ACD
  • Call Access Dial/Receive - Pin Code
  • Call Dial/Receive - Pin Code Access
  • Call Return
  • Call Forwarding (all, busy, no answer)
  • Call Forwarding - Lost Registration
  • Call Transfer
  • Call Hold
  • Call Barge/Listen/Teach
  • Call Park/Call Park SLA
  • Confirm Number - Proceeed
  • Virtual Switch Board (Auto Attendant)
  • Virtual Extensions
  • Multi-Phone Single Extension
  • PSTN / Mobile Calls
  • Shared Call Appearance (via phone/BLF)
  • Busy Lamp Fields (via phone and ioCONNECT-UC/BLF)
  • Service Flags & Timers
  • Call Recording (additional module)
  • Outbound CLI Mapping
  • 911 CLI Mapping
  • Programmable System Codes
  • Phone Express Codes
  • Timezone Assignments
  • Registration Detection/Information
  • Phone Provisioning (additional module)
  • Dial Map Control
  • Domain/Extension Address Books
  • CDR Records
  • Export CDR Records
  • View Rate Cards
  • Packaged Minute assignments
  • Online/Web Administration
  • System Alerts and Warnings
  • One Click Extension Upgrade
  • Domain Global Settings
  • Trusted IP Authentication

ioPLATFORM has all the PBX features and functionality you need for a modern cloud-based communication platform with UCaaS.

Auto Provisioning Features

  • Global Settings
  • Regional Override
  • Extension Override
  • Provisioning Groups
  • Manufacturer Groups
  • User Access Control
  • Reseller Handover
  • Bulk Operations
  • Template Creation
  • Polycom Templates
  • Yealink Templates
  • Cisco Templates
  • Grandstream Templates
  • Side Attendant Templates
  • Other Manufacturers Support
  • Hide Template
  • Configuration Files
  • Phone Pictures
  • Unique Provisioning URL
  • Provisioning Server Timeout
  • Advanced Provisioning Log
  • Advanced Provisioning Reporting
  • Firmware Delivery
  • Select Password Delivery
  • NTP Server Selection
  • Address Book Delivery
  • Automated Resync
  • Trusted IP
  • Auto Answer Option
  • Dial Plan String
  • Selectable Time Zone

ioPLATFORM has all the PBX features and functionality you need for a modern cloud-based communication platform with UCaaS.

No matter which option you choose, the ioSaaS or licensed ioPLATFORM class 5 Softswitch and cloud communications platform is the optimal choice for carriers, service providers, and large enterprise organizations. The ioPLATFORM represents the future of communication by addressing both legacy and emerging trends with a unifying goal. Our aim is to transform the market with a top-tier class 5 modular Softswitch that can be accessed by any reputable carrier or service provider. Don't hesitate to be part of the future, contact ioTRAN or our distributor partners today to get started. It's time to make the switch.