ioTRAN Features for the ioPLATFORM

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Features

ioPLATFORM is a next-generation class 5 Softswitch and Unified Communications platform that provides core features and advanced functionality for carriers, service providers, and enterprises.

Description

The ioPLATFORM is a class 5 Softswitch and communication platform that supports next-generation networks. It forms the basis for all the functionalities of a complete class 5 Softswitch by incorporating our entire suite of application modules, known as ioMODULES. These modules provide both fundamental and advanced feature sets that enable carriers and service providers to offer profitable hosted services for various markets, including retail, wholesale, private/white label, and consumers.

We have organized the core features into their primary categories below. Our clients can select the features that are most relevant to their business and customers. Additionally, you can purchase a license key and quickly add more ioMODULES in the future to get the features you require. All you need to do is purchase a simple license key, and you’re ready to go.

ioPLATFORM has all the PBX features and functionality you need for a modern cloud-based communication platform with UCaaS.

ioPLATFORM Features

Operator and Administrative Features

Unified Central Management
Web Portal Interface (unified)
Multi-Language Support
Customer Portal Interface (unified)
Operator Permission Control
Operator Permission Groups
User and Admin Permission Control
User and Admin Permission Groups
Web Portal Customization
Portal Styling and Branding
Landing Page Customization
Customer Management
Reseller Management
Profit Centers (Products/Pricing)
Billing and Accounting Management
Taxation System Management
Payment Gateway Management
Branding Centers
Private Label Management
Sales Agent Management
Product Centers
Generic Product Centers
Global System Management
High Availability Management

Proxy & Redirect Management
DDoS/DoS System Management
Media Firewall Management
Toll Fraud Management
Secure Encryption Management
Country System Management
Currency System Management
System Workflow Management
System Alert Management
SNMP Alert Management
Email Alert Management
Application Server Management
Database Cluster Management
Network Routing Management
HTTP Load Management
Carrier SBC Management
Switch Cluster Management
Account and User Trace
Carrier Application Management
Carrier Prefix Management
Carrier Prefix Import
Carrier NPA Management
Carrier NPA Import
Carrier Country Code Management

Rate Card Management
Time Band Management
Service Provider Management
Gateway Group Management
Gateway Mapping Management
Provisioning Server Management
DID System Management
DID Reseller Management
DID Status Management
DID Search Engine
Domain System Management
Fax System Management
Call Recording Management
Inbound CNAM Management
Outbound CNAM Management
911 Registration Management
Listing Service Management
Email Template Management
Reseller Company Statistics
Reseller Profit Reporting
Reseller Summary Reporting
Sales Agent Reporting
CDR Management and Reporting

Billing, Accounting, Taxation, and Payment Features

Fully Integrated
Prorated Billing
3rd Party Compatible
Advanced API
Retail Billing
Retail Accounting
Retail Invoicing
Wholesale Billing
Wholesale Accounting
Wholesale Invoicing
Reseller Billing
Reseller Accounting
Reseller Invoicing
Automatic Invoicing
Manual Invoicing
Invoice XML and PDF Export
Payment Allocations
Customer Statements

Manual Taxation
Automatic Taxation
SureTax™ Integration
Tax Groups
Tax Codes
Taxation Overrides
Taxation Calculator
Payment Gateway
Manual Payments
Nominal Accounts
Payment Types
Invoice Terms
Invoice to Email (PDF)
Invoice Logo
Invoice Remit To
Invoice Footer Notes
Invoice Summary
White Label Invoicing

Miscellaneous Charges
Credit Charges
Debit Charges
Billing Workflow
Transaction Tracking
Payment reminder
Unallocated Funds Assignment
Global Settings
Regional Overrides
Company Overrides
Rate Cards
Retail Rate Decimal Precision
Retail Rate Round Up/Down
Currency Converter
Currency Converter Dates
Profit reporting
Summary reports
Nominal Account Reporting

ioPLATFORM has all the PBX features and functionality you need for a modern cloud-based communication platform with UCaaS.

Security and Protection Features

Secure Portal
3 Part Credentials
Security Phrase
HTTPS/SSL
Portal URL Timeout
Form Field Alias
Submit Form Delay
URL Encryption
Data Encryption

High Availability
Disaster Recovery
Data Center Encryption
Stateful Calls
Application Containers
BGP Failover Support
Configuration Rollbacks
ioTRAN SaaS Migration
Integrated DDoS/DoS Protection

Integrated Media Firewall
IP Authentication
SIPS/SRTP
Integrated Toll Fraud Protection
Unique URL Provisioning
Provisioning Timeouts
Selectable Password Delivery
Pin Code Access - Inbound/outbound

ioPLATFORM has all the PBX features and functionality you need for a modern cloud-based communication platform with UCaaS.

Hosted Residential Consumer Features

Voicemail (Visual/Email)
Voicemail PIN
Voicemail to Email
Voicemail Missed Calls
3 Way Calling
Dual Ring/Find Me
Call Return
Call Forwarding (all, busy, no answer)
Call Forwarding - Lost Registration

Call Hold
Virtual Extensions
Call Recording (additional module)
Outbound CLI Mapping
911 CLI Mapping
Timezone Assignments
Registration Detection/Information
Phone Provisioning (additional module)
Dial Map Control

Extension Address Book
CDR Records
Export CDR Records
View Rate Cards
Packaged Minute assignments
Online/Web Administration
System Alerts and Warnings
One Click Product Upgrade
Trusted IP Authentication

ioPLATFORM has all the PBX features and functionality you need for a modern cloud-based communication platform with UCaaS.

Hosted SIP Trunking Features

Registered SIP Trunks
IP Authenticated SIP Trunks
Call Path Control
DID mapping
Caller ID Mapping
911 Registration Mapping
Registration Detection/Information

Auto Domain Generation
Manual ID Generation
Forced Forwarding
Lost Registration Forwarding
Forward on Busy trunk
Trusted IP Address
Caller ID Passthrough

Wholesale Trunking
Endpoint Weighting
Port Declaration
Caller ID header Control
Media Proxy/Bypass
One Click Trunk Upgrade
Trunk Recording

ioPLATFORM has all the PBX features and functionality you need for a modern cloud-based communication platform with UCaaS.

Hosted PBX Features

Extension Calling
Ring/Hunt Groups
Conference Rooms
Paging Rooms/Intercom
Auto Attendants/IVR
Dial by Name Directory
IVR Nodes
Voicemail (Visual/Email)
Voicemail Escape
Voicemail PIN
Voicemail to Email
Voicemail Missed Calls
Voicemail Vacation Access
Shared Mailboxes
3 Way Calling
Dual Ring/Find Me
Synch Ring - Hunt/ACD

Call Access Dial/Receive - Pin Code
Call Dial/Receive - Pin Code Access
Call Return
Call Forwarding (all, busy, no answer)
Call Forwarding - Lost Registration
Call Transfer
Call Hold
Call Barge/Listen/Teach
Call Park/Call Park SLA
Confirm Number - Proceeed
Virtual Switch Board (Auto Attendant)
Virtual Extensions
Multi-Phone Single Extension
PSTN / Mobile Calls
Shared Call Appearance (via phone/BLF)
Busy Lamp Fields (via phone and ioCONNECT-UC/BLF)
Service Flags & Timers
Call Recording (additional module)

Outbound CLI Mapping
911 CLI Mapping
Programmable System Codes
Phone Express Codes
Timezone Assignments
Registration Detection/Information
Phone Provisioning (additional module)
Dial Map Control
Domain/Extension Address Books
CDR Records
Export CDR Records
View Rate Cards
Packaged Minute assignments
Online/Web Administration
System Alerts and Warnings
One Click Extension Upgrade
Domain Global Settings
Trusted IP Authentication

ioPLATFORM has all the PBX features and functionality you need for a modern cloud-based communication platform with UCaaS.

Auto Provisioning Features

Global Settings
Regional Override
Extension Override
Provisioning Groups
Manufacturer Groups
User Access Control
Reseller Handover
Bulk Operations
Template Creation
Polycom Templates
Yealink Templates

Cisco Templates
Grandstream Templates
Side Attendant Templates
Other Manufacturers Support
Hide Template
Configuration Files
Phone Pictures
Unique Provisioning URL
Provisioning Server Timeout
Advanced Provisioning Log
Advanced Provisioning Reporting

Firmware Delivery
Select Password Delivery
NTP Server Selection
Address Book Delivery
Automated Resync
Trusted IP
Auto Answer Option
Dial Plan String
Selectable Time Zone

ioPLATFORM has all the PBX features and functionality you need for a modern cloud-based communication platform with UCaaS.