ioPLATFORM

ioPLATFORM is a class 5 Softswitch and Unified Communications platform with individual application ioMODULES that determine its functionality and features

Description

ioplatform servers - iotran 

The ioCORE ioTRAN's flagship product is the ioPLATFORM, which is a class 5 Softswitch and Unified Communications platform designed for next-generation networks. The platform is built on a hyper-converged system that can run on all major hypervisors or bare metal servers, and its functionality and features are determined by individual application modules called ioMODULES. The ioCORE primary module automates the installation process, provides a professionally tuned CENTOS Linux operating system, and uses a high-performance SQL database. The ioBASE foundation offers advanced system information monitoring, simplified software update/patch delivery, and ioMODULE instant trial evaluations.

The ioPLATFORM was originally developed over 20 years ago by ioTRAN's engineering team for the emerging white-label hosted VoIP market.  The original product is still in use today and is a stable class 5 application. ioTRAN is retrofitting the stability and knowledge of the original product and porting it to a state-of-the-art foundation for new capabilities, unlimited scalability, and advanced carrier-grade high availability.

The ioPLATFORM is capable of supporting class 5 retail, UCaaS, Fax, wholesale SIP trunking, and private label markets through its advanced multi-level partitioned structure.  This structure provides control and access for the operator, customer administrators, and users. Additionally, billing, accounting, and taxation are tightly integrated and pass through each level for retail or wholesale billing applications, including private label-hosted VoIP services. This advanced integration allows operators to offer direct retail services and private labels to wholesale resellers on the same platform at the same time.

ioPLATFORM Core Features

Hosted VoIP and Unified Communications

The ioPLATFORM is a comprehensive VoIP and Unified Communications platform that includes hosted PBX, SIP Trunking, Fax, SMS, Chat, Video Conferencing, Call Center, and Residential applications. It is a powerful platform that enables businesses and consumers to scale their VoIP services without any degradation in performance. With ioPLATFORM, you have complete control over the maintenance of the platform, including upgrades, data centers, security, and hardware. Our platform also provides robust security features, such as Toll-Fraud, DDoS, and Media firewalling, through the proper ioMODULES.

Whether you're a telephone company or an enterprise, we understand that selecting the right Softswitch for your core business is critical. That's why we've designed and developed ioPLATFORM with carrier-grade reliability and security in mind.

Integrated billing, accounting, payment gateway, and taxation

At the heart of the ioPLATFORM system lies an all-in-one solution that integrates billing, accounting, payment gateway, and taxation through a centrally managed web portal. This eliminates the need for external solutions that can increase management complexity with multiple interfaces and methodologies. However, if you prefer to continue using your existing external solutions or accounting systems, ioPLATFORM provides several options to use only portions of these systems or none at all.

With ioPLATFORM, you can send invoices via email that include all related taxes and fees, process payments, move invoices from open to paid, and process payment allocations. Customer statements, profit and loss reports, and invoice product summary reports are also provided. The core billing and accounting system is pro-rated, which means that providing customers with professional pro-rated invoices is standard.

The integrated taxation system offers two options: manually inputting taxes or automated taxation via the integrated SureTax™ API. With SureTax, you can rest assured that all state, government, and telecom-related taxes and regulatory fees are accounted for and available for invoicing.

Available in Licensed or Software as a Service (SaaS) models

ioPLATFORM is available in two models, Licensed or Software as a Service (SaaS), to meet any requirement or budget. With our BLOR options, which include buying, leasing, owning, or renting, it has never been easier to get a fully featured and carrier-grade class 5 Softswitch and communications platform. If you prefer to install ioPLATFORM on your own hardware and data centers, our licensed versions are perfect for you. Alternatively, if you want ioTRAN to take care of the hardware, software, and high availability issues, our SaaS offering is the ideal choice. With our SaaS model, you retain full control of the Softswitch, carriers, and customers, without worrying about the platform's backbone. You could also lease directly from ioTRAN or your preferred leasing company to get the best of both worlds. At ioTRAN, we aim to make owning and operating a carrier-grade class 5 Softswitch easy for you.

Speaks private or white label services fluently

Our class 5 Softswitch and communications platform are perfect for wholesale distributors and resellers looking to offer their customers a fully branded, top-notch VoIP experience. With individual branding and profit centers, you'll be able to differentiate yourself from the competition and stand out in the market. And with the ability to run a direct retail service simultaneously, you'll have even more options for generating revenue. Our secure, partitioned accounts allow for unlimited resellers and distributors, giving you the freedom to scale your business as you see fit. Each reseller or distributor will have all the features of the class 5 switch to offer their end customers including:

  • Unified Web Management Portal with Multi-Level Access/Control and Styling
  • Unified Communications Apps for Desktop and MobileUnified Communications Apps for Desktop and Mobile
  • Unlimited Brands for Image and Branding
  • Unlimited Profit Centers for product and pricing
  • Company(s) and End User Management
  • Reseller DID Management Control and Organization
  • Individualized Hosted PBX, SIP Trunk, and Residential Control and Management
  • Accounting, Billing, Taxation, and Payment Gateway
  • Profit and Summary reports
  • Customer Invoicing
  • Exportable XML Invoices
  • Sub Agent Management and Commission Reporting
  • Unlimited Rate Cards
  • Advanced Auto Provisioning for Phones and Devices
  • CDR Records - View, Print, or Export
  • Package and Company Pooled Minute Control
  • Administration Permission Control Groups
  • System Alerts and Workflow for Proactive Management
  • Generic Product Support for External Product and Service Billing
  • And much more.

Advanced security and protection modules

Advanced security and protection modules allow ioPLATFORM to maintain critical uptime and reliability. The ioWALL, ioSHIELD, and ioSECURE modules provide advanced media firewall, DoS/DDoS, and secure encrypted links specifically designed for class 5 hosted operations and our tightly integrated system. This provides significantly reduced capital expenditures over 3rd party solutions such as session border controllers (SBC) and firewalls while still maintaining a single unified web portal interface for simplified management.

Application Programming Interface (API)

The ioPLATFORM leading edge Application Programming Interface (API) allows integration and functionality with any application compatible with JSON or XML data interchange standard languages. Would you like to integrate with your CRM, existing billing platform, business management software, Microsoft Outlook, CTI integration, or any 3rd party technology? With our live environment sandbox, you can test your code with ease while enjoying syntax validation and auto-generated output code. With our live environment sandbox, you can test your code with ease while enjoying syntax validation and auto-generated output code. We've made it simple to get your project up and running in no time, without sacrificing any of the power or flexibility you need to create the perfect solution for your business. The possibilities are exciting and endless.

High Availability and Redundancy

ioPLATFORM is scalable and provides carrier-grade High Availability and Redundancy for critical application services. We understand the importance of reliability, stability, and addressing service level agreement requirements for the carrier, service provider, and enterprise markets. Our new cutting-edge "Application Container" framework ensures that your calls remain up and running even during maintenance or disaster recovery events. Our ioRESTORE module is fully integrated, which means that the ability to manage Redundancy is built right into the system.